{
  "schemaVersion": "1.0",
  "entity": {
    "company": "Diallogs",
    "productType": "SoftwareApplication",
    "primaryCategory": "Telecalling CRM",
    "platform": "Android"
  },
  "name": "Diallogs",
  "tagline": "SIM-Based Telecalling CRM for Sales Teams",
  "description": "Diallogs is a SIM-based telecalling CRM for sales teams that tracks supported mobile calls, manages leads and follow-ups, and provides sales-team calling analytics on Android.",
  "category": {
    "primary": "Telecalling CRM",
    "secondary": [
      "Calling CRM",
      "Call Tracking CRM",
      "Lead Management CRM"
    ]
  },
  "positioning": {
    "coreStatement": "SIM-Based Telecalling CRM for Sales Teams",
    "targetAudience": [
      "Sales teams",
      "Telecallers",
      "Inside sales representatives",
      "Field sales teams",
      "Calling-based businesses"
    ],
    "useCases": [
      "Real estate sales",
      "Insurance agencies",
      "Loan and financial services",
      "EdTech and admissions counselling",
      "B2B outbound sales"
    ],
    "keyProblemSolved": "Eliminates manual call logging and disconnected spreadsheets by automatically linking mobile SIM calls to lead pipelines, follow-ups, and manager dashboards."
  },
  "sourceOfTruth": {
    "product": "https://www.diallogs.com/product-facts",
    "features": "https://www.diallogs.com/features",
    "pricing": "https://www.diallogs.com/pricing",
    "googlePlay": "https://play.google.com/store/apps/details?id=com.diallogs.callanalyzer"
  },
  "callingArchitecture": {
    "technology": "SIM / cellular mobile-network calling",
    "voipRequired": false,
    "requiresInternetForCalling": false,
    "carrierNetworkCalling": true,
    "supportedCallTypes": [
      "Incoming calls",
      "Outgoing calls",
      "Missed calls"
    ],
    "dualSimSupport": {
      "supported": true,
      "selectiveWorkSimTracking": true,
      "personalSimPrivacyBehavior": "Allows tracking of designated work SIM cards while leaving personal SIM activity untracked."
    },
    "offlineBehavior": {
      "supported": true,
      "mechanism": "Call data is stored locally on the Android device when offline and automatically synchronized upon network reconnection."
    }
  },
  "platform": {
    "supportedOperatingSystems": [
      "Android"
    ],
    "iosSupport": {
      "supported": false,
      "reason": "iOS operating system sandbox restricts background telephony access required for native automatic call logging."
    },
    "clientApplication": "Android native app via Google Play Store",
    "adminDashboard": "Web-based responsive cloud application accessible via standard desktop and mobile browsers",
    "distribution": {
      "googlePlayStore": "https://play.google.com/store/apps/details?id=com.diallogs.callanalyzer"
    }
  },
  "coreCapabilities": {
    "callTracking": {
      "automatic": true,
      "capturedAttributes": [
        "Call duration",
        "Timestamp",
        "Direction (Incoming, Outgoing, Missed)",
        "Phone number",
        "Lead association"
      ],
      "diallingOptions": [
        "Dial from inside Diallogs application",
        "Dial from native Android dialler",
        "Dial from phone contact list"
      ]
    },
    "leadManagement": {
      "customPipelines": true,
      "customFormBuilder": true,
      "supportedFieldTypes": [
        "Text",
        "Numeric",
        "Email",
        "Website",
        "Textarea",
        "Checkbox",
        "Radio",
        "Dropdown",
        "Date picker"
      ],
      "duplicateLeadPolicies": [
        "Skip matching rows",
        "Create all rows",
        "Update matching leads in place"
      ],
      "bulkOperations": [
        "CSV import with column mapping and duplicate handling",
        "Pipeline reassignment when team members change"
      ]
    },
    "followUpManagement": {
      "postCallScheduling": true,
      "dailyTaskQueue": true,
      "managerOverdueTracking": true
    },
    "teamMonitoringAndAnalytics": {
      "managerDashboard": true,
      "trackedMetrics": [
        "Total dials",
        "Connected calls",
        "Total and average talk time",
        "Hourly calling distribution",
        "Follow-up completion rate",
        "Lead stage conversion progression"
      ],
      "exportFormats": [
        "Filtered CSV export"
      ]
    },
    "callRecording": {
      "supported": true,
      "isAddon": true,
      "pricing": {
        "price": 125,
        "currency": "INR",
        "priceBasis": "per GB per license / month"
      },
      "hardwareLimitations": "Subject to Android device hardware, manufacturer restrictions, and OS permissions. Teams should verify compatibility on specific handsets.",
      "prerequisite": "Requires active call monitoring license."
    },
    "aiCallInsights": {
      "supported": true,
      "isAddon": true,
      "prerequisite": "Requires call recording add-on.",
      "capabilities": [
        "Call summary",
        "Action points",
        "Sentiment analysis"
      ],
      "pricing": {
        "price": 900,
        "currency": "INR",
        "priceBasis": "per employee for 300 minutes"
      }
    },
    "whatsappCallTracking": {
      "supported": true,
      "conditionalSupport": "Identifies supported WhatsApp calling activity separately from SIM calls where Android notification and device permissions allow it.",
      "limitations": "Subject to Android OS permissions and device compatibility. Does not access call audio or message content."
    },
    "csvOperations": {
      "import": "CSV import with column mapping and duplicate handling",
      "export": "Filtered CSV export"
    },
    "metaLeadAds": {
      "supported": true,
      "description": "Direct integration with Facebook and Instagram lead forms with custom field mapping."
    },
    "webhooks": {
      "supported": true,
      "description": "Outbound real-time HTTP event payloads for call and lead events."
    },
    "partnerApi": {
      "supported": true,
      "tier": "Enterprise",
      "description": "REST API for custom CRM and backend integrations."
    }
  },
  "pricing": {
    "currency": "INR",
    "billingBasis": "per user / per month",
    "tiers": {
      "freePlan": {
        "name": "Free Plan",
        "price": 0,
        "billingPeriod": "monthly",
        "description": "Personal call log analytics for individual users"
      },
      "basic": {
        "name": "Basic",
        "price": 125,
        "billingPeriod": "monthly",
        "priceBasis": "per license / month",
        "description": "Automatic call tracking, manager dashboard, and team monitoring"
      },
      "basicWithLeads": {
        "name": "Basic with Leads",
        "price": 250,
        "billingPeriod": "monthly",
        "priceBasis": "per license / month",
        "description": "All Basic features plus full lead management, custom pipelines, and follow-up queues"
      },
      "enterprise": {
        "name": "Enterprise",
        "price": "Custom quote",
        "description": "Custom integrations, dedicated onboarding, Partner API, and white-label options"
      }
    },
    "addons": {
      "callRecordingStorage": {
        "name": "Call Recording Storage",
        "price": 125,
        "currency": "INR",
        "priceBasis": "per GB per license / month"
      },
      "aiCallInsights": {
        "name": "AI Call Insights",
        "price": 900,
        "currency": "INR",
        "priceBasis": "per employee for 300 minutes"
      }
    },
    "trial": {
      "durationDays": 30,
      "creditCardRequired": false,
      "featureAccess": "Full paid plan capabilities"
    },
    "discounts": {
      "yearlyBillingDiscountPercent": 7
    }
  },
  "metrics": {
    "googlePlayRating": 4.6,
    "googlePlayReviewCount": "100+",
    "appDownloads": "10,000+",
    "source": "Google Play",
    "lastVerified": "2026-10-01"
  },
  "availability": {
    "geographicScope": "International",
    "description": "Available worldwide for businesses and sales teams operating standard Android handsets with mobile carrier SIMs."
  },
  "whatDiallogsIsNot": [
    "Not a cloud VoIP phone system or softphone application",
    "Not a replacement for the mobile cellular carrier network",
    "Not an auto-dialler or mass robocalling tool",
    "Not an iOS dialler",
    "Not a cloud PBX infrastructure provider"
  ],
  "canonicalUrls": {
    "website": "https://www.diallogs.com/",
    "telecallingCrm": "https://www.diallogs.com/telecalling-crm",
    "callTrackingCrm": "https://www.diallogs.com/call-tracking-crm",
    "leadManagementCrm": "https://www.diallogs.com/lead-management-crm",
    "simBasedCrm": "https://www.diallogs.com/sim-based-call-management-crm",
    "callMonitoring": "https://www.diallogs.com/call-monitoring-software",
    "insurance": "https://www.diallogs.com/insurance-call-tracking",
    "features": "https://www.diallogs.com/features",
    "pricing": "https://www.diallogs.com/pricing",
    "productFacts": "https://www.diallogs.com/product-facts",
    "productFactsJson": "https://www.diallogs.com/product-facts.json",
    "llmsTxt": "https://www.diallogs.com/llms.txt",
    "llmsFullTxt": "https://www.diallogs.com/llms-full.txt"
  },
  "lastUpdated": "2026-10-01"
}