Everything Diallogs does

Calls go out over the mobile network, not the internet. No VoIP, no PBX, no number porting, and no new handsets to buy.

Every business call is captured with number, direction, timestamp, duration and one of seven call types. Reps enter nothing by hand, so the pipeline stops depending on whether anyone remembered to update a sheet.

Tracking can be switched on or off per SIM card. On a dual-SIM phone a rep turns tracking off for their personal SIM and leaves it on for the company SIM, so only business calls are ever captured.

Calls are logged on the device while offline and sync when it reconnects — which matters for field reps in basements, lifts and low-coverage areas.

Store recordings against the call record for review and coaching. Availability depends on your phone brand and Android version — some manufacturers block recording at system level, so test your exact device first.

Call Recording Storage — ₹125/GB per license

Turn it on in the Diallogs app under Settings, grant notification access, and WhatsApp call activity is captured alongside your regular business calls — so follow-ups that moved to WhatsApp do not disappear from the record.

Depends on device permissions and notification access, and issues can arise. Results vary by device and Android version — verify on your exact phone model before rolling out at scale.

Calls per rep, connect rate, average duration and follow-up status in one view that updates through the day.

Turn raw call records into reporting a manager can act on — best calling windows, engagement periods and where effort is being lost.

When a call recording is uploaded, Diallogs generates a 5–7 line summary, 5–7 action points, and sentiment analysis for that conversation — so reviewing a call does not mean listening to all of it. Hindi, English and Hinglish are all supported.

₹900 per employee for 300 minutes of transcription and analysis; add more units for more minutes. Requires the Call Recording Storage add-on, which in turn requires call monitoring — the three are a stack, not independent toggles. What the insights focus on can be tailored to your team: contact support and we will set the prompts up with you.

Export call and lead reports for payroll, incentive calculation, client reporting or your own analysis.

Organise reps, set admin controls and manage who sees what. A license can move between phones but is active on one at a time, which keeps attribution clean.

Define your own lead stages and custom fields, assign a lead to more than one rep, and reassign a whole pipeline in one action. Mobile lead capture for reps away from a desk.

Upload a CSV, map your columns, preview exactly what will happen, then choose how duplicates are handled: skip, create anyway, or update in place. Matching is on phone-number suffix, so bare 10-digit numbers still match +91 leads.

See contacted leads, last contact date and connection status — and which leads no one has touched.

Assign leads across the team on rules instead of memory, and end the recurring argument about who got the good ones.

Connect your page through the Meta connector, choose which forms, and map each form's fields to your lead fields. Submissions land with your calling team instead of sitting in an export nobody downloads until Monday.

Keep the CRM your business already runs on and push call and lead data into it using outbound webhooks and the Partner API. These are integration surfaces you build against, not prebuilt connectors.

Outbound webhooks with a documented call payload, plus a Partner API. Both have in-app documentation. Custom integrations are scoped with our team.

Moving off an old system or a spreadsheet? We help bring your data across so the switch does not cost you a month of pipeline.