A telecalling CRM for every industry that sells on the phone
If your team follows up customers by phone, the work looks the same underneath: calls nobody logged, follow-ups that slipped, leads that went to whoever called first. Diallogs is one telecalling CRM, set up around how your industry actually sells — the stages, fields and reports that matter to you. From ₹125 per license per month.
4.5★ from 113 Google Play reviews · 10,000+ downloads · Android only · 30-day free trial for up to 5 licenses, no credit card
Pick your industry
Each page walks through the calling workflow for that kind of team — what to track, which reports to check, and where follow-ups usually slip.
Real estate
Portal and Meta ad enquiries called fast, site visits booked, and post-visit follow-ups kept alive through a buying decision that can take months.
Insurance
Policy sales and renewal calls from agents' own numbers, with renewal dates set at the point of sale so lapses are seen coming.
Loans, NBFC & DSA
Loan applications pushed from enquiry to disbursal, and EMI collections calls with promise-to-pay dates and a dated record of every attempt.
Recruitment & HR
Candidate screening, interview reminders and joining follow-ups, with the candidates who stopped answering surfaced before they no-show.
Retail & distribution
Repeat reorder, scheme and payment calls to retailers and dealers on a beat cycle — and a clear view of which outlets nobody called this week.
Education & ed-tech
Admission enquiries worked before the batch starts, with counsellors reaching the parent who pays, not just the student who enquired.
Automobile dealerships
Test-drive follow-ups on the sales desk and service-due reminders on the aftersales desk, for car and two-wheeler showrooms.
Healthcare
Patient enquiries called back within the hour and multi-sitting treatment plans followed up, without storing clinical details in the CRM.
Travel & tourism
Date-bound package enquiries quoted and followed up before the travel date, plus balance-payment and pre-departure calls.
IT, SaaS & B2B sales
Multi-touch cold calling to companies with several decision makers, and clean hand-offs from business development to account managers.
Diallogs is used across distribution, retail, ed-tech and HR teams. The industry pages describe how a team would set it up — book a demo and we will map it to your own process.
Same product, set up differently
Nothing on this list needs custom development. Each row is statuses and custom fields you create yourself, plus the report that matters most for that kind of calling.
| Industry | Fields a team would add | Report to check first |
|---|---|---|
| Real estate | Project, budget, BHK, site-visit date | Never Attended — portal leads nobody called |
| Insurance | Policy number, premium, renewal date | Not Picked By Client — renewal calls that never connected |
| Loans & NBFC | Loan amount, product, EMI due date, days-past-due bucket | Not Picked By Client — borrowers not answering |
| Recruitment & HR | Role, experience, notice period, interview date | Not Picked By Client — candidates going quiet |
| Retail & distribution | Outlet type, area or beat, last order date | Client Performance — calls per outlet |
| Education | Course, parent phone, demo date, batch start date | Employee Performance — per counsellor |
| Automobile | Model, fuel type, test-drive date, next service due | Never Attended — festive-season enquiries |
| Healthcare | Department, next appointment date, sittings planned | Never Attended — enquiries not called back |
| Travel | Destination, travel date, number of travellers | Never Attended — weekend enquiries |
| IT & B2B | Company, website, deal value, meeting date | Employee Performance — attempts and connects |
See Diallogs in action
Watch the full demo of Diallogs tracking calls and leads from a team's own phones.
What every industry gets
Calls logged automatically, on your own SIM
Reps call from their own Android phone and number — native dialler, contacts or inside Diallogs — and every call is captured with duration, type and time against the right lead. No VoIP, no new numbers, no porting.
An auto dialler with a person on every call
The auto dialler places the next call from a rep's assigned list, one after another, so nobody types numbers. Your rep does the talking on every call — there is no AI voice and no recorded message.
Your stages, your fields
Create your own colour-coded lead statuses and custom fields — dates, numbers, dropdowns and more — so the CRM matches your process instead of a generic funnel.
Reports on what got missed
Alongside summary, call history and per-employee reports, Never Attended lists leads nobody called, and Not Picked By Client lists calls that never connected.
Personal calls stay personal
On a dual-SIM phone, tracking can be switched off for the personal SIM and kept on for the work SIM, so only business calls are captured.
Leads in, history kept
Import leads by CSV with duplicate handling, or pull them in through the Meta lead ads and Google Sheets connectors. When someone leaves, bulk reassign moves their leads — and the full call history stays on each one.
For the full feature list see every Diallogs feature, or start with the telecalling CRM overview.
Is Diallogs right for your team?
- Your team calls customers from Android phones
- You want calls on reps' own SIMs and numbers, not a new virtual number
- Follow-ups slip and you cannot see who was never called
- You want each call logged without anyone typing it in
- Reps sometimes use personal phones and need personal calls kept out
- Your team calls from iPhones, or needs calls to run through a laptop softphone
- You need predictive dialling, IVR or cloud call routing
- You want an AI voice agent to talk to customers for you
- You need a one-click connector to another CRM
Pricing for every industry
Per license per month. Most industry workflows need lead management, which is Basic with Leads.
Not sure which plan you need? If your callers find their own leads and you only want to track their calls, Basic is enough. If you also create and assign leads, choose Basic with Leads. Find your right plan.
Add-ons on any plan: call recording storage at ₹125 per GB per license, AI Insights at ₹900 per employee for 300 minutes (a short summary, action points and sentiment for each recorded call, in Hindi, English or Hinglish — it needs the recording add-on), and API and webhook access for connecting your own systems. Recording depends on the phone brand, so test your handsets first.
Yearly billing saves 7%. Every paid plan starts with a 30-day free trial for up to 5 licenses, no credit card. Full details are on the pricing page.
Common questions
Which industries can use a telecalling CRM like Diallogs?
Any business whose team calls customers from Android phones — following up enquiries, booking appointments, chasing renewals, reorders or payments. Diallogs has dedicated pages for real estate, insurance, loans and NBFCs, recruitment, retail and distribution, education, automobile dealerships, healthcare, travel, and IT and B2B sales. Diallogs is used across distribution, retail, ed-tech and HR teams.
Is Diallogs a different product for each industry?
No. It is one product: automatic call logging from your team's own SIMs, an auto dialler, lead management and reports. What changes by industry is the setup — your own lead statuses, custom fields such as policy renewal date, loan amount or travel date, and which reports you check each day.
Does the auto dialler use AI or recorded voices to talk to customers?
No. The auto dialler only places the next call from a rep's assigned list on their own SIM. Your sales rep speaks on every call — there is no AI voice agent and no recorded message. It is sequential, not a predictive dialler that rings several numbers at once.
How much does Diallogs cost for an industry team?
Call tracking and monitoring is ₹125 per license per month on Basic, and lead management is ₹250 per license per month on Basic with Leads. Enterprise pricing is custom. Call recording storage (₹125 per GB per license), AI Insights (₹900 per employee for 300 minutes) and API and webhook access are add-ons you can buy on any plan. Yearly billing saves 7%.
Can we try Diallogs before buying?
Yes. Every paid plan starts with a 30-day free trial for up to 5 licenses, with no credit card required. Most teams trial it on one real list — this week's enquiries, one renewal window or one collections list — so they can judge it on their own calls.
Read more
Try it on your own team's calls
30-day free trial for up to 5 licenses, no credit card. Pick one real list — this week's enquiries, one renewal window, one collections list — and see what was about to slip.