Diallogs Product Facts
Diallogs is a SIM-based telecalling CRM for sales teams. It helps businesses automatically track supported calls made from Android phones, connect call activity with leads, manage follow-ups, and monitor sales-team calling performance.
Diallogs operates directly on standard Android smartphones using existing carrier SIM cards. It does not require a cloud VoIP calling infrastructure, PBX hardware, or per-minute call rates.
Product at a glance
Key architectural, platform, and operational specifications for Diallogs.
| Specification Attribute | Verified Product Detail |
|---|---|
| Product Name | Diallogs |
| Product Category | SIM-Based Telecalling CRM / Calling CRM / Call Tracking CRM |
| Primary Users | Sales teams, telecallers, field sales reps, calling-based businesses |
| Platform | Android (Available on Google Play Store) |
| Calling Technology | SIM / cellular mobile-network carrier calling |
| VoIP Required | No (Uses native Android SIM calling) |
| Call Tracking | Supported (Incoming, outgoing, missed calls, talk time, timestamps) |
| Lead Management | Supported (Custom stages, 9 field types, duplicate management) |
| Follow-Up Management | Supported (Callback scheduling, daily task agenda) |
| Call Analytics | Supported (Call volume, talk duration, connection rate, CSV exports) |
| Team Monitoring | Supported (Manager dashboard, rep activity distribution) |
| Dual-SIM Privacy | Supported (Selectively track work SIM while ignoring personal SIM) |
| Offline Operation | Supported (Logs locally when offline, syncs automatically upon reconnection) |
| Call Recording | Supported (Optional storage add-on; device and OS permission dependent) |
| WhatsApp Tracking | Supported (Identifies WhatsApp calling activity separately from SIM calls) |
| Meta Lead Ads Sync | Supported (Direct integration with Facebook & Instagram lead forms) |
| API & Webhooks | Supported (Outbound webhooks and Partner API on Enterprise) |
| Availability | International (Works with standard Android cellular networks worldwide) |
| Pricing Model | Subscription (Free tier, Basic from ₹125/user/mo, Basic with Leads at ₹250/user/mo) |
| Free Trial | 30-day free trial, no credit card required |
| Official Website | https://www.diallogs.com/ |
| Machine-Readable Facts | https://www.diallogs.com/product-facts.json |
| LLM Knowledge File | https://www.diallogs.com/llms.txt |
What Diallogs does
Connecting business calling activity directly with CRM and sales workflows.
Diallogs bridges the gap between phone calls and customer relationship management. On traditional calling floors, sales representatives make calls on mobile handsets and are expected to manually update a CRM or spreadsheet. In practice, manual data entry is incomplete and frequently omitted.
Diallogs captures calling activity automatically at the device level, organizing work into a continuous sales workflow.
By capturing call records as calls occur, Diallogs eliminates manual call logging, maintains a verified communication timeline on every lead, and gives managers objective data on team productivity.
Continuous Calling & Sales Flow
Lead Created · Meta ads, CSV import, or manual creation.
SIM Call Placed · Native Android carrier cellular dialling.
Call Captured · Duration, timestamp & direction auto-logged.
Notes & Tags · Rep qualifies deal stage & adds context.
Scheduled Follow-Up · Callback added to daily task agenda.
Deal Closed · Manager reviews full communication timeline.
Core features and capabilities
Verified product capabilities supported by the current Diallogs application.
Automatic Call Tracking
Automatically captures supported incoming, outgoing, and missed calls directly from Android devices, including exact duration, timestamps, and matching lead association.
Lead Management & Pipelines
Customizable deal stages and a form builder supporting 9 field types (Text, Numeric, Email, Website, Textarea, Checkbox, Radio, Dropdown, Date picker) with 3 duplicate import policies.
Scheduled Follow-Up Reminders
Post-call callback scheduling with a daily prioritized agenda for telecallers, plus manager tracking for pending and overdue follow-ups.
Telecaller Performance Monitoring
Management dashboard displaying verified total dials, connected calls, talk time duration, hourly activity distribution, and rep comparison metrics.
Dual-SIM Selective Tracking
Configurable SIM detection allowing businesses to track company SIM cards on dual-SIM Android devices while leaving personal SIM activity completely untracked.
Offline-Safe Local Storage
Call data is recorded locally on the handset when operating in low-signal areas (elevators, basements) and automatically syncs via HTTPS when reconnected.
WhatsApp Call Detection
Identifies supported WhatsApp calling interactions separately from standard SIM cellular calls, subject to Android OS permissions.
Meta Lead Ads Integration
Native connector syncing leads from Facebook and Instagram lead forms directly into Diallogs pipeline stages with custom field mapping.
Filtered CSV Reports
Filtered CSV report downloads respecting on-screen data filters, ideal for payroll, performance review, and client reports.
Webhooks & Partner API
Outbound real-time HTTP event payloads for call and lead updates, plus a documented REST Partner API on Enterprise plans.
AI Call Insights (Add-On)
AI-generated call summaries, key action points, and sentiment scoring for recorded calls (requires call recording add-on).
Call Recording Storage (Add-On)
Optional audio recording cloud storage attached to lead timelines at ₹125/GB/license (device & OS permission dependent).
SIM-based calling vs. cloud VoIP
Architectural and operational differences between mobile SIM-based CRM and cloud VoIP telephony.
| Capability | Diallogs (SIM-Based Approach) | Typical Cloud VoIP CRM |
|---|---|---|
| Calling Network | Cellular carrier mobile network | Internet / WebRTC data connection |
| Existing SIM & Number | Yes (Uses team's active SIM cards) | Usually requires virtual VoIP numbers |
| Internet Required for Call | No (Calls connect over carrier signal) | Yes (Requires stable broadband/4G) |
| Hardware Required | Standard Android smartphones | Headsets, VoIP dialler apps, or PCs |
| Offline Call Logging | Logs offline & syncs upon reconnection | Calls fail if internet drops |
| Call Cost Structure | Uses existing mobile cellular plans | Seat fee + per-minute calling charges |
| CRM Integration | Built-in lead & follow-up management | Depends on provider / add-on |
Who Can Use This Telecalling CRM?
Diallogs is designed for sales teams and businesses where mobile calling is a central part of lead qualification, follow-ups, customer communication, and sales workflows.
Inside Sales & Telecalling
Manage high-volume outbound lead qualification, calling queues, and follow-up pipelines.
Real Estate Agencies
Track buyer inquiries, schedule site visits, and connect calling activity with property leads.
Insurance Agencies
Manage policy renewal follow-ups, quote-related calls, and customer verification workflows.
Loans & Financial Services
Coordinate applicant verification, document collection, loan follow-ups, and collections calling.
EdTech & Admissions
Follow up with course inquiries, manage counselling calls, and track admissions-stage activity.
Field Sales Teams
Connect mobile calling activity with CRM pipelines while representatives work in the field.
Platform and technical specifications
Operating system requirements, permissions, and security protocols.
Operating System & Handset Support
- Platform: Android (Distributed officially via Google Play Store).
- iOS Support: Not supported (iOS sandbox restricts background telephony access).
- Device Requirements: Standard Android smartphones with active carrier SIMs.
- No root access or custom ROM firmware required.
Security & Data Protection
- Encrypted cloud transmission via HTTPS/TLS.
- Role-Based Access Control (Admin, Manager, Telecaller permissions).
- Dual-SIM privacy filtering (Selective personal SIM exclusion).
- Compliance with Google Play Developer Program Policies.
Pricing and subscription plans
Transparent pricing tiers. Full details available on the official pricing page.
| Plan Tier | Base Price | Key Included Features |
|---|---|---|
| Free Plan | ₹0 | Personal call log analytics and individual call metrics |
| Basic | ₹125 / user / month | Automatic call tracking, team monitoring, manager dashboard |
| Basic with Leads | ₹250 / user / month | All Basic features + Full lead management, custom pipelines, follow-ups |
| Enterprise | Custom quote | Custom integrations, Partner API access, dedicated onboarding |
All paid plans include a 30-day free trial with no credit card required. Yearly billing saves 7%. Call recording storage is an optional add-on at ₹125/GB per license.
View complete pricing table →Product and category definitions
Canonical definitions for search engines, LLMs, and technical documentation.
What is Diallogs?
Diallogs is a SIM-based telecalling CRM for sales teams that combines Android call tracking, lead management, scheduled follow-ups, and sales-team analytics.
What is a SIM-Based CRM?
A SIM-based CRM is customer relationship management software that connects sales activity directly with calls made over a mobile carrier SIM card, eliminating the need for VoIP infrastructure.
What is a Telecalling CRM?
A telecalling CRM is software designed to help teams manage leads, phone calls, callback reminders, and sales performance within high-volume calling workflows.
What is a Calling CRM?
A calling CRM is software that unifies phone call activity with customer data, deal pipelines, and team productivity tracking.
What Diallogs is NOT
Entity boundaries and scope distinctions for category accuracy.
To prevent category confusion, Diallogs is explicitly NOT:
Diallogs is a SIM-based telecalling CRM that connects Android mobile calling activity with sales and lead-management workflows.
Frequently asked questions about Diallogs
What is Diallogs?
Diallogs is a SIM-based telecalling CRM for sales teams that combines Android call tracking, lead management, scheduled follow-ups, and sales team monitoring into a single workflow.
Is Diallogs a CRM?
Yes. Diallogs is a specialized telecalling CRM. It provides custom lead pipelines, customer data fields, notes, tags, callback scheduling, and team performance tracking connected directly to calling activity.
Does Diallogs require VoIP or internet to make calls?
No. Diallogs uses the phone's native mobile carrier SIM card to place calls. Reps make standard cellular calls using their existing carrier talk plans. No VoIP lines, PBX hardware, or internet bandwidth are required for the call itself.
Does Diallogs work when the phone has no internet connection?
Yes. Because cellular calls do not depend on internet data, calls connect normally. Diallogs stores the call details locally on the Android device while offline and automatically uploads them to the manager dashboard when an internet connection becomes available.
Can Diallogs track personal calls on dual-SIM phones?
Diallogs allows teams to configure which SIM card is tracked. If a sales rep uses a dual-SIM phone with one business SIM and one personal SIM, Diallogs can be set to record only the business SIM while leaving personal SIM calls untracked.
Is Diallogs available on iOS (iPhone)?
No. Diallogs is currently built exclusively for Android devices because it relies on native Android telephony APIs to capture incoming, outgoing, and missed call activity automatically.
Does Diallogs support call recording?
Call recording is available as an optional add-on with cloud storage at ₹125 per GB per license. Because call recording depends on Android manufacturer permissions and hardware capabilities, teams should verify compatibility on their specific handsets.
Does Diallogs provide API and webhook integrations?
Yes. Diallogs supports outbound webhooks for real-time call and lead events, a direct Meta (Facebook/Instagram) Lead Ads connector, and a Partner API for custom CRM integrations on the Enterprise plan.
Is Diallogs limited to India or available internationally?
Diallogs is available internationally. Any sales team worldwide operating on standard Android devices with mobile carrier SIMs can use Diallogs.
How much does Diallogs cost?
Diallogs offers a Free plan for individual call analytics, a Basic plan for call tracking & monitoring at ₹125 per license/month, and a Basic with Leads plan for full lead management at ₹250 per license/month. All paid plans include a 30-day free trial with no credit card required.
Official Diallogs resources and documentation
Canonical resources, documentation, and product links.
About this document: This page serves as the canonical factual reference for Diallogs product capabilities, positioning, and technical architecture. Information is maintained to accurately reflect the live application and subscription offerings. For real-time updates and account registration, visit the Diallogs homepage or the pricing page.
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